compliance solutions

Regulatory Support

We can provide the regular advice and assistance ...

read more

Licensing

Compliance Solutions will manage both your corporate ...

read more

Compliance Reviews

Our reviews are completely unbiased and 100 per cent useful ...

read more

Compliance Monitoring

The Hong Kong Code of Conduct for Persons Licensed ...

read more

Compliance Training

Training and Competence has never been more important ...

read more

Customer Complaints Handling

Not analysing and acting on complaints in terms of numbers...

read more

Anti Money Laundering "KYC"

Many regulated businesses worry about money laundering...

read more

Customer Complaints Handling

Not analysing and acting on complaints in terms of numbers, content, adviser responsibility and handling could affect your ability to identify current and future serious and/or systemic issues, which could impact on the quality of advice you give and how the firm treats its customer. It may also lead to costly remedial actions and or regulatory discipline in the future.

We will rigorously test your existing customer complaints handling arrangements, advising on any improvements, you need to make under your regulatory and contractual obligations, as well as investigating and handling your complaints.

We're ready to help
Our specialist compliance services can make all the difference to your business. To discuss the options, or to arrange a meeting, simply call +852 2576 6211 - or contact one of our consultants contact a member of our staff